Generall Asked Questions
1.How long can I get the feedbacks after we sent the inquiry?
We will reply you within 12 hours in working day.
2.Are you a direct manufacturer or trading company?
We are factory and also have our own international sales department. We produce and sell all by ourselves.
3.What products can you offer?
We are specializing in variety of memory foam products such as memory foam pillows , mattresses, mattress toppers, bed wedge pillows , Cushions, Lumbers and
Specific memory foam product line dedicated to Mothers & Infants, and to those customized.
4.What applications do your products relate to?
Our products belong to functional household products, mainly to help improve sleep quality, relieve fatigue and pain, which can be used in high-end bedding, high-end hotels, high-end RV, sports care equipment, outdoor equipment, health care bases, hospitals and sleep treatment centers and other healthy fields
5.Can you do customized products?
Yes, we are mainly doing customized products according to the customers’ drawings or samples.
6.Do you have some standard parts?
Yes. We provide our own brand high-end standard products.
7.How about the capacity of your company?
Our factory is more than 20000 ㎡ , we can produce 100000 mattress and toppers in one year, as well as 1200000 pillows and cushions.
8.How many employees of your company? What about the technicists?
We have more than 100 employees, including 15 engineers and technicians.
9.How to guarantee the quality of your goods?
1stly, we will do the inspection after every process. Total 7 times QC checking from the raw materials to the finished products. We will do inspection according to the customers’requirements and the international standard.
2ndly,we have our own testing lab and advanced facilities & instruments, we are able to supply the most precise finished products to our customers, and make products meeting their overall inspection requirements.
10.What’s the payment terms?
We accept FOB, CNF, CIF, EXW for mass production goods. We usually do TT on 30% deposit before producing and 70% balance against copy of documents. LC at sight is also acceptable.
11.How to deliver the goods to us?
We will ship the goods by sea, because we are near the Shanghai port, it is very convenient and efficient to ship goods to any other countries. But if your goods are very urgent, the Shanghai or Hangzhou airport are also very nearby.
12.Where are your products mainly exported to?
Our products are mainly exported to over 30 countries such as USA, CANADA, UK, AUSTRILIA, KOREA, JAPAN, EU countries and etc.